Client Support - Setting up your E-mail software

Setting up e-mail clients to work with your Ashton ITC e-mail accounts

There are many e-mail client programs for you to choose from. If you do not have a dedicated email program, there is one provided free with most Web Browsers including Microsoft Internet Explorer (Outlook Express) and Netscape Navigator. Below is the information you will need for setting up your email software to send and receive mail through your Virtual or Shared Server.

To set up your client:

1. Choose the Mail/Options/Server menu in your program
2. Enter your Name and Organization in the fields provided
3. E-mail address: address assigned by Ashton ITC (i.e. account@yourdomain.com)
4. Outgoing Mail (SMTP) Server: smtp.yourdomain.com
5. Incoming Mail (POP3) Server: pop.yourdomain.com
6. Account Name: the part of your address before the @ symbol (i.e. john)
7. Password: password (assigned by Ashton ITC)
8. Reply to: address assigned (i.e. account@yourdomain.com)

NOTE: In an effort to reduce Spam (unsolicited email), many access providers block packets to an smtp mail server other than their own. If you get an error message when trying to SEND mail, please contact support@ashtonitc.com for an alternative smtp access port.