Client Support - SiteTools
(imanager)
OVERVIEW
SiteTools (imanager)
is a suite of Virtual Server Administrative and User tools (control panel) that make it
extremely easy to access, add, and maintain Email and FTP accounts, set spam
filtering preferences as well as
check mail and upload/download files on your Virtual Server using a standard Web
Browser. SiteTools recognizes a
User's access level based on login and limits the User to files and/or tasks
based on the permissions the Server Administrator has assigned to them. Each
page within SiteTools
has complete
instructions as to how to accomplish the various tasks.
Directions for Use:
(Shared
Server users click here for directions)
AshtonITC Basic, Corporate
& Enterprise Virtual Server Accounts:
Administrators of AshtonITC Basic, Corporate and Enterprise Private Virtual Servers
using SiteTools can
add, delete and modify email and ftp User accounts, including assigning
passwords, quotas and directories. In addition, they can setup email 'Alias'
and 'Virtmap' files for forwarding and redirecting email as well as create a 'Spammers'
file to have their Virtual Mail Server ignore mail from anyone (or any domain)
they choose. They can also upload/download and maintain all files and folders
on their Virtual Server.
 |
Tools
and Wizards |
Administrators will use the
Tools and Wizards link from the initial
SiteTools screen to administer their Virtual Servers.
Users (email and/or ftp accounts) that have been setup
on these Virtual Servers can use
SiteTools
to access their own e-mail accounts to change their password, read, send,
delete or save messages through any web browser (web-based email). If
SpamAssassin has been installed on
the private virtual server then Users can even edit their spam filters and
customize their threshold. They can
also use their web browser to maintain files within their assigned directories
on the Server including uploading from a local hard drive if ftp privileges
have been assigned by the Server Administrator.
Please note that even though Web-based email and file
management is possible with a web browser using SiteTools, it is still
possible to access these accounts through traditional email & FTP clients
if desired.
[Overview
- Accessing -
Email Tips - FTP Tips]
AshtonITC
Shared Server Accounts:
The Shared Server Webmaster is given email and FTP access by
AshtonITC when the account is setup and can use
SiteTools
to access their own e-mail account to change their password, read, send,
delete or save messages through any web browser (web-based email). If
SpamAssassin has been installed on
the private virtual server then Users can even edit their spam filters and
customize their threshold. They can
also use their web browser to maintain files on their Shared Server including
uploading from a local hard drive. Additional Email accounts (within the limit
assigned) can be added or deleted by sending a request to support@ashtonitc.com
showing the account name, actual name and initial password desired.
Shared Server Email Accounts are setup by AshtonITC and
these Users can use
SiteTools
to access their own e-mail accounts to change their password, read, send,
delete or save messages through any web browser (web-based email). They
have no FTP or other privileges.
Please note that even though Web-based email and file
management is possible with a web browser using SiteTools, it is still
possible to access these accounts through traditional email & FTP clients
if desired.
[Overview
- Accessing -
Email Tips - FTP Tips]
ACCESSING
SiteTools
SiteTools
is accessed on your
AshtonITC Basic, Corporate or Enterprise Virtual Server by using the
following URLs:
http://www.yourdomain.com/SiteTools
-or-
http://www.yourdomain.com/imanager
(where yourdomain is replaced by your actual domain name.)
SiteTools
is accessed on Shared Server Accounts by
using the following URLs:
http://www.hostdomain.com/SiteTools
-or-
http:// www.hostdomain/imanager
(where hostdomain is replaced by the host domain name supplied
by AshtonITC when your Shared Server was ordered.
If you don't know
your Shared Server's Host domain, please ask support@ashtonitc.com
to supply you with this information. Be sure to tell us what your domain name
is.
You will be prompted for your logon information and granted
access based on your account. Please note that the URL is case sensitive (i.e.
note the mixed case of SiteTools). You will probably want to save this URL as
a favorite in your web browser.
If you've forgotten your logon information
(Server Root Logon and Password), send a request to support@ashtonitc.com
with Server Logon Info Request in the subject line, or call us at 888.843.6643
with your request.
[Overview
- Installation - Accessing -
Email Tips - FTP Tips]
E-MAIL
TIPS
In addition to User email accounts, the Alias and Virtmaps
file effect the routing of mail. These files are only available to Virtual
Server Administrators (Basic, Corporate and Enterprise Servers). Changes to these
files for Shared Server users must be made by the AshtonITC support staff.
Alias files allow
mail to be re-routed to a different and/or multiple accounts. For example if
you wanted mail sent to info@yourdomain.com to be routed to a User account on
your Virtual Server called john@yourdomain.com you would setup the following
alias using the tools provided in
SiteTools:
| E-mail
Alias |
Alias
Definition |
| info |
john |
Suppose you wanted mail sent to info to not only go to John but also to
your own America Online account: Your alias file would look similar to this:
| E-mail
Alias |
Alias
Definition |
| info |
john,myaccount@aol.com |
note the comma separating accounts in the alias definition.
In either case above an account for info@ does not need to be setup on the
server since mail will never reach that account (it is being forwarded
somewhere else). Of course by the same token an account for john would need to
be setup on the Server.
Virtmap files are similar to
alias files but are used primarily for sub-hosted accounts. With virtmaps it
is possible to have several webmaster@adomain.com
email accounts on one Server but with each one actually mapped to a unique
email account. Unless you are sub-hosting other domains on your virtual server
you will not normally use Virtmaps.
[Overview
- Accessing -
Email Tips - FTP Tips]
FTP
TIPS
FTP accounts are a great way to allow people the ability to
upload/download information on the Virtual Server. Since Server Administrators
leasing the Basic, Corporate or Enterprise Server can set both the permissions (which
folders the User has access to) and a quota, you have control of not only who
has access, but how much they can upload to the Server and where.
You can setup a common FTP area if you wanted that all of your
employees or clients could use for file transfers as an example. It is many
times more efficient to move files by FTP than to use email attachments.
Sometimes you may want to hire the services of a web design
company or programmer and just give them access to the website portion of the
server. You can easily do this by setting up a User account with FTP access
only and as soon as their work is completed delete their User account for
security.
[Overview
- Accessing -
Email Tips - FTP Tips]
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